1. Are Nilufers products safe for all skin types?
Yes 🌿, our skincare products are paraben-free, free from harsh chemicals, and suitable for most skin types. We still recommend a patch test before regular use.

2. Can men use Nilufers skincare?
Absolutely! Our facewashes and creams are designed for both men and women.

3. How often should I use the facewash/cream?
For best beauty results, use twice daily — morning and evening. Apply cream after cleansing.

4. Do Nilufers products have medical benefits?
No, Nilufers products are cosmetic beauty products only. We do not claim to treat, heal, or cure any medical conditions.

5. Are Nilufers products cruelty-free?
Yes 💚.

6. Do you offer free shipping?
Yes, enjoy free shipping on all orders above PKR 2,500. Standard shipping: PKR 250 (Cash on Delivery) and PKR 150 (Prepaid).

7. How long does delivery take?
Orders usually arrive within 2–5 working days across Pakistan.

8. What if the product doesn’t suit me?
Our formulas are gentle and free from harsh chemicals, but since every skin type is unique, discontinue use if irritation occurs.